How do I add more stores or venues?

We raise your store quota on request and you add the store yourself under Stores. A Stamp Card store is US$14.50 a month; Digital Passport is priced by band per active campaign month, from US$250, with adding venues free inside your band.

Your plan includes one store, and your account has a store quota that sets how many you can have. Raising that quota is the part we do; creating the store is the part you do.

  1. Contact us with Support as the topic, name the business, and say how many stores you need.
  2. We raise your store quota.
  3. You add the store yourself under Stores in your dashboard, whenever you’re ready.

So there’s nothing to wait for once the quota is up — the store is yours to create, name and start issuing from.

A note on currency

Per-store and per-card-slot fees are the same number in whichever currency your account bills in. A Singapore account pays SGD 14.50 for a store, not US$14.50 converted — the symbol follows the country the account was created in, not an exchange rate.

The Stamp Card’s monthly fee is different. It is priced per market, so US$36 is SGD 48 in Singapore and GBP 26 in the UK. See the pricing page for the full list.

That difference is why the combined figures below only add up in US dollars. To work out yours, take your own monthly fee from the pricing page and add the per-store fees at face value. Digital Passport is not part of this arithmetic — its band prices are fixed in local currency, listed per band on the pricing page.

Which one are you adding?

The two products count locations differently, and the price is different, so it’s worth being clear which you’re on.

Stamp Card — additional stores

US$14.50 per store, per month.

A store is a physical place where stamps get issued. Each has its own codes, and reporting breaks down by store, so you can see which branch is actually driving the program.

There’s a second, unrelated add-on people confuse with this one — additional card slots, at US$10 per month each. A card slot is another loyalty card on the same account, not another place. Two examples:

  • Three branches, one coffee card → three stores, one card slot.
  • One café running both a coffee card and a lunch card → one store, two card slots.

If you want both more branches and more cards, you need both.

Digital Passport — adding venues

Adding venues to a Passport costs nothing. Passport is priced by band, not per venue: one flat price for each month your campaign runs, covering every venue in your band.

Venues USD GBP CAD SGD / AUD / NZD
Up to 25 250 180 320 330
26–75 450 325 575 600
76+ 750 540 950 1,000

So a district that recruits sixty members instead of twenty pays the same as any other 26–75 program, and adding a venue part-way through a campaign changes nothing until you cross into the next band.

These prices are fixed in your own currency, not converted — a Canadian account pays CAD 320, not US$250 at today’s rate.

A Digital Passport spans lots of independent businesses — a downtown district, a farmers market, a mall, a restaurant trail — and each participating venue gets its own QR code so you can see which ones are pulling their weight.

Between campaigns: US$10 a month. That keeps the program, the venues, the printed codes and all the collected data intact, so next season starts rather than restarts. It begins after your first campaign ends — nothing is charged between signing up and your first launch. Short campaigns are pro-rated against the band price, with one campaign month the minimum.

If you’re adding a lot of venues at once

Onboarding thirty or forty venues is a different job from adding a second branch, and it’s worth treating it as one. Send us the list in one go — venue names, and an address for each — rather than adding them a few at a time. It’s faster for us, and it means the codes and signage for all of them get produced together.

If you’re partway through a large rollout and it’s become slow, say so. That’s useful for us to know and we’d rather hear it early.

Reporting across stores

Once you have more than one, the dashboard reports per store as well as in total, so you can compare branches — signups, stamps issued, and which locations are converting members into repeat visits.