About Us

What problem does Flex Rewards solve?

Most small business owners understand the value of collecting customer data through their own digital loyalty program, but aren’t completely convinced that all their customers will like using a digital loyalty card. This is because some customers just prefer using traditional paper cards!

What is our solution?

We’ve designed Flex Rewards so that it is hassle-free and a breeze to operate. Even the most technology-averse customers will find your digital loyalty program simple to understand and easy to use. The advantage of Flex Rewards is that it has been designed to work either as a replacement for paper loyalty cards, or as a complement alongside existing physical card systems. Depending on your type of business, you can now get the best of both worlds and provide what your customers prefer.  

In a nutshell, we use an extremely well-designed system to sign up as many customers as possible. We give you powerful online tools so you can communicate with all their customers digitally. The goal is to deliver significantly better business results with a great loyalty program and best-in-class customer relationship management tools. Flex Rewards is affordable and just works.

Who we are

Flex Rewards is the flagship business of Flextech.io Pte. Ltd. a software engineering, data analytics and marketing automation company. 

Flex Rewards is headquartered in Singapore with sales and support teams based in the USA, UK, Canada, Australia, and New Zealand. The company was founded in 2017 by Australian entrepreneur and software developer Simon Cheong.

How you can reach us

Our business address is Raffles Place #44-01A, One Raffles Place Tower One, Singapore 048616.

Contact us via email at [email protected] if you would like to schedule a virtual or in-person meeting with one of our team members.

Our Mission

To develop the most effective loyalty stamp card system on the planet for small businesses.

Our Vision

We see a world where every business and every brand knows exactly who their customer is. Success will depend on knowing who your customer is digitally, and how well you use customer data to tailor experiences to each individual.

A message from our CEO

simon cheong in singapore with marina bay sands in the background

There is probably nothing more urgent, and nothing more simple than deploying a digital loyalty system for your business.

One thing that COVID has taught us is that unless you have found a way to directly communicate with your customers, it is virtually impossible to get them back once the doors have been shut. This was true before COVID, but months of prolonged lock-downs have highlighted the importance of engaging with your customers digitally as a means of survival and growth.

Loyalty programs are the most effective way to obtain customer details. We use your venue, your delivery channels and your customer’s phone to sign-up as many customers as possible. Customers join in under 10 seconds by simply scanning a QR code displayed on tables or from delivery and takeaway flyers at home.

You will build your membership database very quickly. With this new data, you can exercise incredible control over business activity by launching campaigns from the Flex Rewards Dashboard. You can invite customers back, send out special rewards, and issue gift rewards on birthdays and special occasions. You can boost activity during slow periods, and launch campaigns that target customers who have not visited for a while. Flex Rewards is not just a stamp card app, it is one of the most powerful customer management tools in the industry.

Flex Rewards is easy to operate and a joy for staff to use. I urge you to try us and see the results for yourself.

Simon Cheong
CEO, Flex Rewards