Simple.
Reliable.
Effective.

Get your customers hooked on a loyalty card they will love

30-Day Free Trial. Access All Features
Choose your local currency

Flex Loyalty Plus+

/month
36

A single monthly pay-as-you-go subscription plan. You will only be charged after your 30-day free trial ends

* Price is pre-tax. Payments are charged in your country’s local currency. Got more than 6 venues? Contact us

Safe, secure billing

We use stripe to keep your payment details secure

Frequently asked questions

Billing questions

Yes. You are free to cancel at any time, during or after free trial, and without any notice to us.

If you cancel during your free trial you won’t be charged a thing.

The 30-day free trial will commence once you have created a new merchant account and provided your credit card details on the last step of the loyalty program setup screens. Once your free trial has commenced you may activate your loyalty program and start issuing loyalty cards to customers on the Flex Rewards app immediately.

Your credit card will only be charged after the 30-day free trial. You may cancel your trial at any time without obligation and without charge.

During your trial, you will have full access to all Flex Rewards features and all customer information. This gives you the opportunity to fully explore the Flex Rewards system.

Other than your monthly subscription fee, there are no other setup costs, marketing fees or other charges for the life of your plan.

After your 30-day free trial, you will be billed on a month-to-month basis on the 1st day of the month. You may cancel service at any time without obligation.

No. There are no set-up costs whatsoever.

We process all payments via Stripe so the transaction is secure and your credit card information is kept safe with Stripe and not us.

Yes. We like to keep things simple. We only have one plan with full access to all our features.

If you have more than 6 stores and would like to roll out Flex Rewards across multiple venues, please contact us for special pricing and terms.

Loyalty program

Flex rewards is a digital stamp card app that gives any business the power to operate their own full featured loyalty app without the cost of building or maintaining one themselves. You get all the benefits of an advanced digital loyalty program for the fraction of the cost. Flex Rewards will allow you to issue digital loyalty cards to customers, collect valuable customer data like names and emails, and to communicate directly with customers using our powerful relationship management tools.

Your loyalty program is created and operated online. No hardware or extra software is required. 

You choose the number of stamps to display on your loyalty card, and then assign rewards to different stamp milestones. When you activate your card, your loyalty card will immediately be available on the Flex Rewards app for your customers to use. Customers earn stamps when they make a purchase, and receive rewards when they earn a sufficient number of stamps.

Yes. The app works for any industry.

In addition to F&B, the Flex Rewards loyalty system is used in retail, events planning, indoor recreation, spas, beauty & nail salons, barber & hair salons, professional services, gyms, bakeries & cake shops, jewellery & accessories, juice bars, food trucks, nutrition, and art classes, to name just a few industries. 

Our customers come from every industry that needs an effective loyalty system. Flex Rewards works whether your business is big or small.

You may offer any type of reward that best suits your business. There is no limit to the type of rewards you can offer.

Flex Rewards offers maximum flexibility when it comes to creating different types of rewards and configuring your loyalty program.

You can get more ideas on different rewards and stamp programs here.

Yes. You may download the names and email addresses of all your loyalty members anytime. Downloads are generated in CSV format from your Dashboard.

Yes. You can set the minimum spend amounts and include any other prerequisites for earning stamps and/or redeeming rewards.

No. You do not need any hardware or specialized equipment to operate Flex Rewards.

Our system has been designed so you can easily launch your loyalty program from your laptop and with a printer.

Customers join by scanning a QR code printed on table and counter displays or from QR codes on flyers distributed in delivery packages.

We give you everything you need. Simply download all of your customer signup materials from the Print Studio in your Flex Rewards Dashboard. Print them from a home or office printer.

Customers join in less than 10 seconds with one-touch Google Facebook or Apple ID login. If your customers have not yet downloaded the Flex Rewards app, they will be redirected to the App or Play store to first install the app.

Less than 30 minutes.

Once you activate your loyalty program, your loyalty card will appear on the Flex Rewards app immediately.

The maximum number of stamps you can display on your card is 20. The minimum number of stamps you can display is 1 stamp. You can display any number of stamps between 1 and 20 on your loyalty card.

Yes! You can put as many rewards on your card as you wish. You may assign one reward per stamp number.

Assigning multiple rewards on your card is a good way to keep customers engaged. For example, you can offer a small reward on an early stamp number so new customers feel that using the stamp card early is worthwhile. You can then give progressively more valuable rewards on higher stamp numbers to recognize the increasing value of customers who have earned more stamps.

You add stamps to your customers’ cards by typing a 4-digit PIN code on your customer’s phone. There is no need for extra scanners or terminals. This allows staff to add stamps where your customers are, instead of creating queues and “choke points” at the cash register.

You do not need to type a 4-digit PIN to add stamps from delivery flyers. Customers will be credited a stamp as soon as they scan the single-use QR code printed on the flyer.

Yes! However, you will need to send your customer a physical QR code when you ship your product. When your customer scans the QR code your customer will instantly receive a loyalty stamp.

You may print an unlimited number of these QR codes from your Print Studio in your Dashboard. They are designed to not only engage customers who buy directly from you, but also to capture customers who may purchase your product from other distribution channels that you don’t control (like Deliveroo or UberEats). This allows you reach your entire customer base no matter how you sell or distribute your products.

Special features

When activating a loyalty program, you will have an option to create Welcome Rewards. Welcome Rewards are rewards sent to all new loyalty members that sign up to your program on-site. Welcome rewards are designed to incentivize membership sign-ups from customers that are at your venue.

A typical Welcome Reward would be a 10% discount voucher, or a complimentary drink reward.

Welcome Rewards significantly increase membership sign-up rates and are strongly recommended to enhance the attractiveness of your loyalty program.

Birthday rewards are special rewards that you create from your Dashboard and automatically send to each of your loyalty members. Birthday rewards are delivered 30-days in advance, and appear in your member’s Giftbox on the Flex Rewards app. Your customers will receive a mobile push notification, as well as an email, notifying them of their Birthday Reward. A typical Birthday Reward might be a group discount, or complimentary meal.

Our QR-coded home delivery flyers allow you to send unique loyalty stamps to all your customers who order from home. This gives you the ability to signup all your customers who order from sales channels that you don’t control, such as UberEats, Deliveroo and Grab Food.

Each home delivery flyer includes a unique single-use QR-code. As soon as the code is scanned, your customer is given 1 loyalty stamp on their card. The QR code may only be scanned once to prevent the award of multiple stamps.

You may print an unlimited number of home delivery flyers from your Print Studio in your Dashboard.

You can read more about how to use home delivery flyers to capture hundreds of new customers here: Is the 35% Commission to Food Delivery Platforms Worth It? Here’s a Secret That Could Turn The Tables For You

Promotions allow you to send rewards to our Flex Rewards app users, whether or not they are a current member of your loyalty program.

Promotions are created from your dashboard and send rewards to Flex Rewards users based on their proximity to your stores. If any Flex Rewards user enters a 300m radius of your venue they will receive your promotion, along with a push notification notifying them that they have received a reward from you.

You can easily create up to 6 stores from the Dashboard under your plan. If you have more than 6 stores, contact us here for special pricing and program terms tailored to your needs.

Worldwide

Yes. Our app supports all language script inputs.

We take data privacy and security seriously. We will never sell our data to third parties. Our data is anonymized to protect the identity of our app users in the case of a security breach. All credit card information is processed through Stripe so we do not store any sensitive financial information on our servers.

Flex Rewards complies with all privacy and customer protection laws in each of the countries where we operate. You can read more about our Privacy Policy here.

Our software engineering team is headquartered in Singapore. Our primary business address for correspondence is Raffles Place #44-01A, One Raffles Place Tower One, Singapore 048616. We have sales and technical support teams in Australia, New Zealand, North America and the United Kingdom. 

Contact us via email at [email protected] if you would like to schedule a conversation with one of our team members. You can also chat to us via the Messenger button on this website and speak directly with someone from the Flex Rewards team. We do all the chats ourselves and we do not use robots or call centers.

Take a quick tour of your dashboard

Play Video

1. How to Create Your Loyalty Card

(13:35 mins)

Play Video

2. How to Use the Print Studio

(8:36 mins)

Play Video

3. How to Create Rewards

(3:03 mins)

What happens next?

Begin your mastery

Are you ready to become a loyalty expert?

Play around with the dashboard and experiment setting different numbers of stamps on your card. Create different rewards. Assign rewards to different stamp numbers. You can set any terms you wish for earning stamps or redeeming rewards. Have at it! 

Think you’ve got a stamp card that everyone will love? It’s time to head to the Print Studio to download as many “scan-to-join” Table Displays and Delivery Flyers as you need. Print as many as you want. Place displays around your venue and start sending out flyers

Tap “Activate” and your loyalty card will go live immediately on the Flex Rewards app. Customers who scan the QR code on table displays, or on Delivery Flyers will receive a loyalty stamp. Rewards are issued immediately to your customers when they have earned sufficient stamps. Watch the glow on your customers faces

Are you ready to become a loyalty expert?

Play around with the dashboard and experiment setting different numbers of stamps on your card. Create different rewards. Assign rewards to different stamp numbers. You can set any terms you wish for earning stamps or redeeming rewards. Have at it! 

Think you’ve got a stamp card that everyone will love? It’s time to head to the Print Studio to download as many “scan-to-join” Table Displays and Delivery Flyers as you need. Print as many as you want. Place displays around your venue and start sending out flyers

Tap “Activate” and your loyalty card will go live immediately on the Flex Rewards app. Customers who scan the QR code on table displays, or on Delivery Flyers will receive a loyalty stamp. Rewards are issued immediately to your customers when they have earned sufficient stamps. Watch the glow on your customers faces

You'll be in good company

Join a thriving community of small business owners around the world!

We prefer humans

And we think you do too

24/7 customer support

When it comes to support, we know that nothing beats a real human at the other end of the line

Our support teams are a phone call or live chat away so you can resolve issues quickly

24/7 customer support

When it comes to support, we know that nothing beats a real human at the other end of the line

Our support teams are a phone call or live chat away so you can resolve issues quickly