How do I get started?

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Most merchants have a stamp card running in about half an hour — creating the account, choosing how you’ll issue stamps, and printing your first Table Displays. It is all self-serve in the dashboard: there is no onboarding call to book and nothing to install.

That half hour is the Stamp Card. A Digital Passport across a district takes a little longer, but not because venues have to be found — a business improvement area, a mall or a market group already has its venues. The extra time goes on getting a unique printed code to each participating venue, not on recruitment.

Step 1: Set up your account

Create a new merchant account for free at dashboard.flexrewards.io/signup using any email address and password. Once you have entered these details, you’ll be asked to fill out some contact details.

After you complete these details you’ll be taken to your Flex Rewards Dashboard where you’ll be guided through an initial setup process.

After you complete these steps you’ll be in a position where your loyalty card program will be ready for activation.

Changing what customers see when they land

The page a customer reaches after scanning is built from two things you control:

• The wording comes from the Description of your program — edit it there and the landing page follows.
• The background image is your Merchant Cover image, under Settings.

Both can be changed at any time, and the change shows immediately for anyone who scans after that.

Step 2: Choose how you’ll issue stamps

Decide how customers will collect stamps before you print anything. For most businesses the Code Generator is the right choice — it runs on any device you already own, issues several stamps at once, and needs nothing printed.

If you’re running a Digital Passport across several venues, you’ll want printed codes instead, since each venue needs its own.

See which method should I use for a comparison.

Step 3: Print what you need from Print Studio

Print Studio is where you download and print the assets that capture membership signups. Even if you issue stamps with the Code Generator, Table Displays are still worth printing so customers know your program exists.

Table Displays generate a single PDF sheet that describes your loyalty program. Your customers scan a QR code printed on the Table Display and are taken to the Flex Rewards app to join your loyalty card program.

Delivery Flyers generate batches of PDF sheets of between 1 and 1000 pages. Each flyer individually describes your loyalty program. When customers scan the QR code printed on the flyer, a loyalty stamp is automatically added to their loyalty card. Use these flyers with care, as each QR code represents a real stamp.

Sticker Sheets generate batches of Avery label sheets of individual QR codes. Like codes printed on Delivery Flyers, each code on a Sticker Sheet represents a loyalty stamp. When scanned, a loyalty stamp is automatically added to your customer’s loyalty card.

When generating flyers and sticker sheets, it may take a few minutes to finish processing, so please don’t close your browser or hit the back button until the process is complete.

Your PDF will open in your browser. To download the file, go to the top right corner and tap the download icon.

Step 4: Sign up customers

Now that you’ve printed Table Displays and flyers, it’s time to get them in front of customers. Place Table Displays around your venue so customers can see your loyalty program and join. Place Delivery Flyers in your home delivery packaging so you can send initial stamps to customers who order from home.